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Sales & Billing Issues
Do I have to pay VAT or any other tax with my order?
How can I renew my hosting plan ?
Email Management
Smtp Authentication
How to set up an email account in MS Outlook 2010, 2013 and 2016?
How to clear the cache of my web browser?
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Files & FTP
File quota - is there a limit for the files that I host and what happens if I exceed it?
I cannot delete a file/folder in my account. How do I solve this?
How can I transfer my website from another host to your servers?
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Domain Management Issues
All of my websites use the same IP (shared IP), why?
I received an email that the transfer of my domain failed. What should I do next?
My domain got suspended for not verifying my email address. What can I do?
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