Knowledgebase
VidahostKenya Support > Help Desk > Knowledgebase

Search help:


» Category: Files & FTP  (Go back)

» Articles in this category:

 
File quota - is there a limit for the files that I host and what happens if I exceed it? Article rated 3.0/5.0
Each hosting account has been assigned a certain quota of files, which it is allowed to use. Every file you upload and every message you send/receive counts as a separate file since a copy of it is ...
I cannot delete a file/folder in my account. How do I solve this? Article rated 3.0/5.0
When trying to remove a file, you may get an error if the file has such permissions that would not allow you to remove it. The same goes for folders. However, if it is a folder that you are trying to ...
How can I transfer my website from another host to your servers? Article rated 3.0/5.0
ou are able to easily transfer an existing website from another hosting provider to your account with us. However, please note that the necessary steps may vary depending on the technologies and scrip...
How to transfer my emails from my previous provider to you? Article rated 3.0/5.0
Here are step-by-step instructions on how to move your emails from the previous hosting provider:Option 1: Works in all cases (does not require assistance from your current/old provider)Set up an IM...
My site has been hacked, what are the possible causes and solutions? Article rated 3.0/5.0
Here are a few possible reasons for a website to be hacked: If you have your FTP details stored locally on your computer, someone may have stolen them using various Tojan Horses, Spyware, etc. Sever...
I get "Internal Server Error 500" on my website, how do I fix this? Article rated 3.0/5.0
A "500 Internal Server Error" message usually indicates a server-side problem caused by either a malfunctioning script or by improper settings in your .htaccess file. It is meant to inform you that yo...
 

 
Powered by Help Desk Software HESK, in partnership with SysAid Technologies